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About us

上海中外运船务代理有限公司是中外运华东股份有限公司的下属子公司。作为中国最大最有经验的专业船务代理公司之一,我们以多年的专业经验,和极具竞争力的价格,为客户提供细致周到、物超所值的船舶代理服务。长期以来,我们利用先进的信息系统和规范的操作流程来保证各项代理服务的顺利进行,并不断开拓创新,提高工作效率。再加之母公司在中国货运代理行业的领先地位,以及于2003年在香港证交所挂牌上市后,在国际融资市场树立的良好形象和强大的资金支持,使我们可以切实做到以丰富的服务品种和个性化的服务特色来满足客户随时随地的最新需求。

同时,得益于我们与本土政府机构及相关港口管理部门建立的长期合作关系,以保证您的业务顺利发展,并在竞争激烈的同行业中脱颖而出。基于20多年来在专业领域的实践经验,上海外运船代已经培养了一批值得信赖的专业团队,不论在实际操作还是在市场开拓方面,都力求为客户提供细致入微的服务。通过不间断的系统培训,更加确保我们的员工在拥有丰富的实践经验同时,具有扎实的理论基础,能够满足客户多方位、差异性的需求。我们秉承“服务创造价值”的观念,客户满意是我们的一贯追求。二十年来,我们一直用心致力于为客户提供专业、优质、高效、便捷的服务,我们的口号是质量至上、客户满意、务实高效、持续完善,并且这种服务至上及客户至上的宗旨已融入到我们的管理理念与战略规划之中。

 

Brief introduction:

China Marine Shipping Agency Shanghai Co., Ltd is the subsidiary company of Sinotrans Eastern Company limited. As one of the largest and most experienced professional shipping agency in China, we endeavor to render our clients the thoughtful and beneficial shipping agency service, supported by rich expertise and competitive price. Over the past two decades, we have utilized the advanced information system and the normative operational process to ensure all the business's smooth conduction and to enhance the working efficiency with exploration and innovation spirit. And backed up by our parent company's leading position in the domestic forwarding market, we have wined the good image and powerful capital support in the international financing market specially since Sinotrans listed in Hong Kong's stock market in 2003, which enables us to provide various and customeralized service to meet the clients' changing demands.

At the same time, we have established the long-term and stable relationship with the local government and some relative port administrations to confirm your business's successful development and help you luster in the heated competition. Base on more than 20 years' experience in the professional circle, Sinoagent has trained a team of accomplished staff, who are qualified to provide the clients' comprehensive and thoughtful service both in operation and marketing. We also through continuous training programs to keep our staff be competent for both the hands-on and the theoretical knowledge to satisfy our clients' different kinds of demands. We are convinced the concept of "Service creates value". The client's satisfaction is our persistent pursue. Over the past twenty years, we have made great efforts to render our clients first-class service. Our slogan is " quality first, client's satisfaction, concrete attitude and high-efficiency, continuous improvement". Meanwhile, we have take "service orientation and customer orientation" as the core of our management tenet and strategy planning.

 

服务领域:

A. Husbanding

  • Notify local port officials concerning vessels'arrival and arrange berths for vessel send by the PRINCIPAL.
  • Arrange entry and clearance of the vessel complying with all applicable port regulations.
  • Arrange payment of port charges and any dues payable in respect of the vessel.
  • Arrange the supply of fuel, water, provisions and ship's stores.
  • Arrange ship's repairs required.
  • Furnish the PRINCIPAL with information relative to vessel's movement and such other operational matters.
  • Assist with arrangements for the crew including repatriation and medical treatment etc.
  • Other customary husbanding services as required and instructed by the PRINCIPAL.

B. Solicitation and Cargo Handling:

  • Solicit and book cargo for the PRINCIPAL.
  • Issue Bills of Lading and other similar and necessary documents to the shippers according to customary practice.

C. Arrange stevedoring, terminal and other cargo operations.

  • Arrange advertising and issue sailing schedule as requested by the PRINCIPAL.
  • Issue delivery order against original Bills of Lading or in accordance with instructions of the PRINCIPAL.
  • In case of space available, to provide the PRINCIPAL with notice of prospective cargo soonest prior to vessel's arrival at the port.
  • Perform any other miscellaneous and necessary services connected with the foregoing and normally performed by ship's agent.

 

职能部门:



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